How we handle information
- Rich Lion (PVT) LTD collects account details, contact details, booking details, payment transaction references, uploaded files such as bank transfer slips or profile images, and usage data.
- This information is used to provide SaaS platform services, customer support, booking workflows, membership workflows, dashboard access, and payment-related review processes.
- Uploaded files and transaction references may be reviewed to support account operations, booking confirmation, or bank transfer verification where enabled by the relevant platform.
- Payment card details are handled by third-party payment gateways and are not stored by Rich Lion.
- Rich Lion may use usage data to monitor platform performance, improve platform stability, and support product development.